Blog

Resilience And Metropolitan NYC Business Growth

If you were a client of ours this tax season, you're probably feeling fine about your tax return.But on the chance that you were not ... we've helped many Metropolitan NYC business owners "make the switch" over to us, year after year. I know that you may have...

Thank You For Making The 2019 Tax Season Our Best Ever

Here we are, and "tax season" is behind us.But the truth is that tax season actually never ends for us. We just get a little less busy. But what a 2019 tax season it was.Thank you so much for your trust, and for allowing us to walk with you during such a sensitive and...

Four Key Steps For Effective Customer Care By Allan J Rolnick

As "customer service" goes, I can guarantee that you (and YOUR customers too, btw) have multiple stories of Metropolitan NYC businesses or organizations that have massively bungled the encounter.For instance, anyone who calls the IRS directly -- instead of having...